SANTA ANA, CA (February 12, 2018) – The City of Santa Ana welcomes Hafsa Kaka (pronounced Kay-ka), the City’s new Homeless Services Manager. Hafsa has made a career as a homeless services professional, working over ten years as a Social Worker providing a variety of services to individuals, including youth and adults experiencing homelessness. She will be joining us from the Los Angeles Homeless Services Authority, where she served as the Coordinated Entry System Coordinator (CES). In this role, she provided oversight and guidance to various agencies in identifying and supporting system level gaps and barriers. She also coordinated community coalitions and networked with stakeholders to impact and facilitate policies and protocols within homeless services. In addition, Hafsa engaged in oversight and planning of permanent supportive housing projects integrated with CES throughout the County of Los Angeles. Continue reading