Will the new Norms Restaurant owner improve the Santa Ana location?

After more than 65 years of family ownership, Southern California’s iconic Norms restaurant chain has been sold. The flashing neon and 24-hour sizzling grills have been a Los Angeles institution since Norman Roybark opened his first location near the bustling music scene at Sunset and Vine in 1949 and will continue on under new owner Jim Balis, according to L.A. Magazine.

The Norm’s in Santa Ana has been on the corner of 17th and Main St. for as long as I can remember.  They are open 24 hours and are always busy.  Service can be spotty, as noted in Yelp, where they have only 2.5 stars.  But their breakfast meals are awesome and I love that they serve soup and salad with many of their dinners.  And you can’t beat their half a sandwich with soup and salad lunch.

Besides their spotty service, the Santa Ana Norms also has had their share of health violations, but it is worth noting that the violations have all been minor infractions.  Most recently they were inspected by the O.C. Health Care Agency on Oct. 30, last year, receiving these health violations:

  • Inappropriate Sanitizer Level/ Lack of Test Strips
  • Restroom in Disrepair/Unclean/Improp. Use/Supplies
  • Improper Holding Temperatures of PHF
  • Unsanitary Equipment/Utensil/Linen/Plumbing
  • Lack of/Unsanitary/Condition Walls/Floors/Ceilings
  • Improper Food Storage/Receiving

Norms announced the sale of their restaurants on Facebook, with this message, “NORMS Restaurants has sold but we have not sold our soul. While our owners have changed we will remain the same. Same great food, same great prices, same great staff. Thank you for your support, you are what makes NORMS—NORMS, you are family. NORMS is SoCal. NORMS Restaurants. Where Life Happens — 24/7.”

Let’s hope the new Norms owner, Jim Balis, and their new president Mike Colonna, make improvements now that they have taken over. Colonna’s restaurant background includes Chili’s, Boston Market, and Victoria Station.  Balis has previously worked at Dunkin’ Donuts and the regional chains Fatz and Sticky Fingers Smokehouse.

Art Pedroza Editor
Our Editor, Art Pedroza, worked at the O.C. Register and the OC Weekly and studied journalism at CSUF and UCI. He has lived in Santa Ana for over 30 years and has served on several city and county commissions. When he is not writing or editing Pedroza specializes in risk control and occupational safety. He also teaches part time at Cerritos College and CSUF. Pedroza has an MBA from Keller University.
Art Pedroza

Our Editor, Art Pedroza, worked at the O.C. Register and the OC Weekly and studied journalism at CSUF and UCI. He has lived in Santa Ana for over 30 years and has served on several city and county commissions. When he is not writing or editing Pedroza specializes in risk control and occupational safety. He also teaches part time at Cerritos College and CSUF. Pedroza has an MBA from Keller University.

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